Trades and home services
Never lose a job to a missed call.
Answers while you are on the tools, takes full job details, handles emergencies at any hour and follows up on the quotes you have sent.
Where calls go missing
- You cannot answer the phone halfway up a ladder.
- The customer rings the next number on the list.
- Quotes go out and nobody chases them.
What it does for trades
24/7 call answering
Picks up while you are on site, and at two in the morning.
Job capture
Type of work, location, urgency and a good time to call back — and it can text for photos.
Quote follow-up
Calls or texts customers about quotes you have sent. Pro and up.
Emergency escalation
Calls with your urgent words (flooding, no heating, no power) are flagged and put straight through to you. DialAct is not an emergency service: tell anyone who smells gas to ring the gas emergency number first.
Questions
Which trades does it suit?
Plumbing, electrical, HVAC, roofing, landscaping — any business where the phone rings while you are working.
Can it get photos of the job?
Yes. It can follow up by text and ask the customer to send photos.
Can I keep my existing number?
Yes. Forward your current line to the number we provision — it takes about two minutes with your phone provider. If you would rather move the number to us permanently, you can port it instead.
Will callers know it is not a person?
Yes, because we tell them. Every call opens by saying it is your business’s virtual assistant and that calls are recorded, and it always says plainly that it is an AI if asked. Most callers simply carry on, because it books the appointment either way.
Plans from $49 a month.
Test it free.
Test it free in your browser, about ten minutes to set up, and you keep your number.
Test it free Plans from $49 a month