Dental and medical practices

Fill your books. Recall every patient.

Handles every call while your team is chairside, books appointments straight into your calendar, and follows up with patients who are overdue for a check-up.

Illustrative call · Harbour Dental
DialActGood morning, Harbour Dental. This is the practice’s virtual assistant — how can I help?
CallerHi, I’ve chipped a tooth and it’s starting to hurt.
DialActI’m sorry to hear that. I can see Thursday at 2:10 or tomorrow at 8:40 with Dr Achebe. Which would you prefer?
CallerTomorrow at 8:40, please.
DialActDone — you’re booked for 8:40 tomorrow, and I’ve texted you the confirmation.
→ Booked tomorrow 8:40 with Dr Achebe · confirmation texted
Harbour Dental is fictional

Where calls go missing

  • Calls ring out while the whole team is with patients.
  • Evenings and weekends go to voicemail, and most callers do not leave one.
  • Recall lists sit in a drawer because nobody has time to phone round.

What it does for dental

24/7 call answering

Every call picked up, on the first ring, including lunchtime and after hours.

Appointment booking

Finds a real free slot in Google Calendar and books it during the call.

Patient recall campaigns

Calls patients who are due a check-up and books them in. Pro and up.

Emergency escalation

Severe pain, swelling or a lost tooth is put straight through to whoever is on call.

Questions

Is patient data secure?

For UK practices, call data is encrypted in transit, handled under UK GDPR, and never used to train models. For US practices, not yet: we cannot sign a HIPAA business associate agreement today, so DialAct must not be used for protected health information in the US.

Does it work with my practice software?

It books into Google Calendar today. Direct integrations with dental practice systems are on our roadmap.

Can I keep my existing number?

Yes. Forward your current line to the number we provision — it takes about two minutes with your phone provider. If you would rather move the number to us permanently, you can port it instead.

Will callers know it is not a person?

Yes, because we tell them. Every call opens by saying it is your business’s virtual assistant and that calls are recorded, and it always says plainly that it is an AI if asked. Most callers simply carry on, because it books the appointment either way.

Plans from $49 a month.
Test it free.

Test it free in your browser, about ten minutes to set up, and you keep your number.

Test it free Plans from $49 a month