Pick a plan, keep your number
Test it free in your browser first. Month to month, cancel any time, 30-day money-back.
Starter
- 100 minutes a month, about 40 calls
- 1 receptionist, 1 number, 1 seat
- 24/7 answering, messages and FAQs from your website
- Calendar booking and missed-call text-back
- SMS inbox
- 30-day call recordings
- Support: email
- $0.35 per extra minute
Pro
Most pick this- 500 minutes a month, about 200 calls
- 3 receptionists, 2 numbers, 3 seats
- 24/7 answering, messages and FAQs from your website
- Calendar booking and missed-call text-back
- Call transfers to your team
- Inbox: SMS, WhatsApp, email, Messenger, Instagram
- Pipeline, tasks, forms and website chat
- Automations and broadcasts (5,000 emails/mo)
- Outbound calls to your own contacts
- Natural voice (counts 3x)
- 90-day call recordings
- Support: email and a setup call
- $0.30 per extra minute
Business
- 1,200 minutes a month, about 480 calls
- 10 receptionists, 5 numbers, 10 seats
- 24/7 answering, messages and FAQs from your website
- Calendar booking and missed-call text-back
- Call transfers to your team
- Inbox: SMS, WhatsApp, email, Messenger, Instagram
- Pipeline, tasks, forms and website chat
- Automations and broadcasts (25,000 emails/mo)
- Outbound calls to your own contacts
- Natural voice (counts 3x)
- Developer API and webhooks
- 365-day call recordings
- Support: priority, with a 99.9% uptime guarantee
- $0.25 per extra minute
Extra minutes are $0.25–$0.35 each, depending on plan. Spam and calls under 30 seconds are never counted. Prices are plus sales tax where it applies. Cancel any time. Test it free in your browser, no card needed. Then a 14-day trial on a real number, capped at 50 minutes. A card is required for the trial. Need more? Enterprise starts at $999 a month, with custom minutes. Taking many calls at once? See DialAct Contact Centre, with lines reserved for you.
DialAct Contact CentreNeed 10 or more calls answered at once?
DialAct Contact Centre is priced per line, with a queue, callbacks, a live Floor and call-centre reports.
See Contact Centre →
Everything, side by side
| Feature | Starter | Pro | Business |
|---|---|---|---|
| Included minutes a month | 100 | 500 | 1,200 |
| About this many calls | 40 | 200 | 480 |
| Receptionists | 1 | 3 | 10 |
| Phone numbers | 1 | 2 | 5 |
| Team seats | 1 | 3 | 10 |
| Extra minutes | $0.35 | $0.30 | $0.25 |
| Call recordings kept | 30 days | 90 days | 365 days |
| Answers 24/7, takes messages, knows your website and FAQs | ✓ | ✓ | ✓ |
| Google Calendar booking, booking page and missed-call text-back | ✓ | ✓ | ✓ |
| Call summaries by email, text and in the app | ✓ | ✓ | ✓ |
| Call transfers to your team | — | ✓ | ✓ |
| Inbox: SMS, WhatsApp, email, Messenger, Instagram | SMS only | All channels | All channels |
| Pipeline, tasks, forms and website chat | — | ✓ | ✓ |
| Automations and broadcasts | — | ✓ | ✓ |
| Outbound calls to your own opted-in contacts | — | ✓ | ✓ |
| Natural voice (counts as 3 minutes per minute) | — | ✓ | ✓ |
| HubSpot and Slack | — | ✓ | ✓ |
| Developer API and webhooks | — | — | ✓ |
| Uptime commitment (SLA) | Best effort | Best effort | 99.9% |
| Support | Email and a setup call | Priority, with a 99.9% uptime guarantee |
What else you could do
Let it ring
A third of small businesses already do. Most callers who reach voicemail hang up.
Hire a receptionist
Wonderful, and one call at a time, during office hours, with holidays and sick days.
DialAct
Answers several calls at once, day and night, and writes each one up for you.
The receptionist figure is the US median wage (US Bureau of Labor Statistics, May 2025).
Questions
What counts as a minute?
Time on connected calls, counted by the second. Spam, robocalls, calls under 30 seconds and your own test calls from the dashboard are never counted. Natural-voice calls count 3 times.
What happens if I go over my minutes?
Calls keep being answered. Extra minutes cost $0.35 on Starter, $0.30 on Pro and $0.25 on Business. You get an alert at 80% and 100% of your minutes, and a spend cap you control: it starts at one month of your plan price, and once it is reached calls go straight to your phone instead of the AI.
Do I need a card to try it?
Not to start. You test an agent built from your website in your browser, free. A card is needed for the 14-day trial on a real number, which is capped at 50 minutes. You can cancel in one click before it ends.
Is it a real person?
No. DialAct is software that uses AI to understand and answer your callers, and it says so when it introduces itself. You decide when it puts a caller through to you and when it takes a message.
Can I change plans later?
Yes, up or down, from the Billing page in your dashboard. You can also pause a plan: answering stops, and your number and data are kept.
Is there a refund?
Yes. Cancel within 30 days of your first payment, monthly or annual, and you get it back in full. After that you keep access to the end of the period you paid for.
Are prices before tax?
Yes. Prices are plus sales tax where it applies. Tax is added where it applies.
Is there a contract?
No. Month to month, cancel any time. Annual billing gives you 2 months free.
Test it free first.
Keep the number you have.
Test it free in your browser, about ten minutes to set up, and you keep your number.
Test it free Plans from $49 a month