Someone always
picks up
DialAct is a receptionist that runs on its own. It answers every call, books the appointment and texts you what happened.
Books into Google Calendar · sends call notes to HubSpot and Slack · texts and emails you
Brief it like a new hire
No scripts to write. Tell it about your business the way you’d brief a new receptionist on their first morning, and it answers every call that way.
Every call answered, day and night
Two in the morning, a holiday, the middle of your busiest hour — it answers the same way. Spam and calls under 30 seconds never count against your minutes.
“A third of small businesses didn’t answer their incoming calls.”MoneypennyMoneypenny Small Business Call Report
Everything a good front desk does
It books, answers, remembers and passes things on — one calm assistant that never puts anyone on hold.
Which time suits you, Priya?
Hi Priya, is this about Tuesday?
Books the appointment. Checks your Google Calendar for a real free slot, books it, and sends the invite while the caller is still on the line.
Answers the question. Pulls the answer from your website, documents and FAQs — not a generic script it was shipped with.
Takes the message. Writes up who called, what they wanted and their number, then texts and emails it to you.
Puts urgent calls through. Recognises the ones that cannot wait and warm-transfers them to whoever is on call.
Remembers the caller. Recognises a returning number, recalls the last conversation, and greets them by name.
Ignores the time. Two in the morning, a bank holiday, the middle of your busiest hour — it answers the same way.
“69% of callers who reached voicemail hung up without leaving a message.”MoneypennyMoneypenny Small Business Call Report
Built for your line of work
The same receptionist, briefed for your trade.
Taking many calls at once?
The same DialAct for teams: buy lines, not seats, with a queue, callbacks and a live view of every call.
See Contact Centre →
Answer your next call
with DialAct
Test it free in your browser, about ten minutes to set up, and you keep your number.
Test it free Plans from $49 a month